“Verborgen kosten verleden tijd”, eBay-baas Donahoe
December 13th, 2007 door Erwin Boogert
Volgend jaar gaat internetveiling eBay optreden tegen verkopers die kopers misleiden met verborgen kosten.
“(…) Next year they’ll focus on rooting out sellers with unethical or questionable business strategies — particularly vendors who charge exorbitant fees, said John Donahoe, president of eBay Marketplaces.
Many sellers lure shoppers with extremely low fixed prices or auctions that start at a penny — then charge disproportionate fees to mail the item to the buyer.
The phenomenon pervades lightweight electronics vendors, some of whom advertise cell phones or digital music players for virtually nothing — then charge $15 or more to ship. (…)”